How to collect more Google reviews in 2026 (without harassing your customers)

Google reviews have become one of the most decisive factors in purchasing decisions.

Today, over 90% of consumers check reviews before choosing a restaurant, dentist, salon or local business.

Yet even satisfied customers rarely leave a review.

Why?

Because asking for a review is no longer enough.

In 2026, collecting reviews must become an experience, not just a request.

Why your customers don’t leave reviews (even when they’re satisfied)

Most professionals think the problem comes from a lack of satisfaction.

In reality, that’s rarely the case.

The real reasons are:

Lack of time
Forgetting after the visit
No motivation
Process too long
No perceived value

A satisfied customer is not automatically an engaged customer.

And without engagement, there is no action.

The problem with the “basic QR code”

Many businesses have installed a QR code at the reception or on the counter.

But a QR code alone doesn’t create desire.

It redirects directly to Google with an implicit message:

“Leave us a review.”

This works… sometimes.

But the conversion rate remains low.

Why?

Because you’re asking for effort without offering an experience.

What works in 2026: interactive engagement

To increase the number of reviews, you need to add an emotional trigger.

A micro-experience.

An interaction.

For example:

A reward wheel
A mini-game
A quick quiz
Entry into a prize draw
An instant discount

The principle is simple:

The customer scans the QR code
They participate in a quick interaction
They receive a reward or value
They are redirected to Google at the optimal moment

Result: the action becomes natural.

Concrete examples for your business

Dental practice

Offer a monthly prize draw for an electric toothbrush. The patient participates by scanning the QR code after their appointment.

Restaurant or cafe

Offer a discount on the next dessert via an interactive wheel.

Hair salon

Offer a loyalty bonus or participation in a quick game.

Healthcare professional (doctor, physiotherapist, osteopath)

Allow quick feedback followed by a discreet invitation to leave a review.

In all cases, you transform a simple visit into a memorable experience.

The perfect moment to ask for a review

Timing is crucial.

The best moment is:

Right after the service
When satisfaction is at its peak
Before the customer forgets

That’s why physical devices (QR, NFC) integrated into the on-site experience perform better than emails sent later.

Mistakes to avoid

Sending insistent email reminders
Forcing the review request
Overcomplicating the process
Not tracking statistics

A modern strategy relies on:

Simplicity
Immediacy
Engagement
Performance measurement

Measure to improve

Increasing your reviews is not enough.

You must also track:

Number of scans
Participation rate
Conversion rate to Google
Evolution of review count

Professionals who analyse this data improve their performance month after month.

In summary

Collecting more Google reviews in 2026 is no longer about asking.

It’s about creating an experience.

A short interaction.

An emotional trigger.

A simple journey.

This is exactly why we built Revio: a platform to create interactive landing pages accessible via QR code, NFC or short link, to engage your customers and naturally increase your reviews.

Ready to engage your customers?

Discover how to turn your visitors into engaged customers and multiply your Google reviews without pressure.

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